1. Defective Goods
Buying a product that breaks or doesn’t conform to claimed quality.
2. False Advertising
Being deceived by unrealistic or untrue claims in advertisements for products.
3. Overcharging
Overpaying for a product or service above what is advertised or agreed on.
4. Failure to Deliver Goods
Ordering a product online or in a physical store and never receiving it.
5. Defective Repairs
Receiving sub-standard repair or service on electronics, cars, and even other products.
Also read:
- https://nexgenlegalaid.com/40-questions-to-understand-your-rights-as-a-consumer/
- https://nexgenlegalaid.com/what-is-consumer-protection-law-20-questions-for-beginners-2/
- https://nexgenlegalaid.com/25-steps-to-filing-a-complaint-under-consumer-protection-law-2/
6. Misrepresentation of Services
Engagement of a service provider that fails to deliver services offered.
7. Breach of Warranty
Being refused warranty services after a product still has warranty life.
8. Unsafe Products
Having harm or injury from design defect or manufacture flaw in any product.
9. Unauthorized Charges
Accrual of extra and hidden charges for any transaction after completion.
10. Low Quality Food
Consuming food that is staling, tainted, or in a condition harmful to health.
11. Charges for Cancellation
Being charged outrageous fees to cancel subscriptions, memberships, or bookings.
12. Unsolicited Goods
Receiving goods not ordered and being coerced into paying for them.
13. Billing Errors
Being overcharged for utilities such as electricity, water, or phone services.
14. Refusal of Refund
Being denied a refund after returning a defective or inappropriate product.
15. False Discounts
Finding that a “sale” price is the same as or higher than the regular price.
16. Hidden Terms in Contracts
Falling prey to undisclosed terms in a contract or subscription.
17. Internet Scams
Money lost through fake sites or scam e-commerce.
18. Invasion of Privacy
Company is sharing or selling personal information without permission.
19. Identity Theft
You have your identity stolen because a service provider has been careless.
20. Post-Sale Support
Seller does not provide adequate or any support after the sale.
21. Collection Agencies Harassment
Debt collectors using abusive or threatening practices.
22. Non-Compliance with Delivery Dates
Experiencing unreasonable delays in the delivery of purchased goods or services.
23. Airline and Travel Issues
Losing money due to last-minute cancellations, overbooking, or denied boarding.
24. Price Gouging
Being charged exorbitant prices for essential items during emergencies.
25. Medical Negligence
Receiving improper or negligent care from a healthcare provider.
26. Unethical Banking Practices
Being misled by banks regarding hidden fees, interest rates, or terms of loans.
27. Misleading Financial Products
High return investment schemes with false promises
28. Shoddy construction or building
Finding defects in newly acquired house or apartment
29. Gift and Coupon Denial
Being deprived of the facility to redeem valid gift card, coupon, or promotion
30. Poor educational facilities
Payment for courses or programs that would not meet set standards
Conclusion
Consumer protection law provides remedies to individuals in such cases in the form of refunds, replacements, compensation, or litigation. Knowledge of these common circumstances will help consumers identify unfair practices and take appropriate action. For complex cases, one should seek advice from a consumer rights advocate or lawyer.